battery charging issue

biologic
biologic Member Posts: 1 New User

Hello Everyone,

 

Thanks for reading through my issue, I'm new to the community and I appreciate your help, so here's what's not working for me:

 

I was using my Acer Aspire 5810T on battery power, it said 39% when I plugged in the AC adapter while the computer was still running on battery, as soon as I did that, the blue light in the front of the trackpad came on (the light usually comes on when battery is fully charged, which wasn't the case), all the while the computer said: "39% available, plugged in, not cahrging". When I pulled the plug the computer went off (i.e. no power coming from the battery), when I want to boot up the computer from the battery, it just won't work, as if the battery was completely dead, which it probably is not.

 

The computer works just fine when I feed it with power directly from the plug, but as I've said, the battery doesn't seem to be loading anymore, and again: the battery seems to be dead altogether (which I don't believe it is).

 

On the CNET forums I have found the below procedure (and performed it) but it doesn't solve the issue, can you give me some hints about what might be going on with my computer (keep in mind that it's 3.5 years old, but I've always taken good care of the battery, which was always charged and out of the computer, as I was mostly using it at home on my desk).

 

Anyway, I would appreciate your help.

 

Kindly, Biologic

 

THIS IS THE SOLUTION AND IT WILL TAKE 90 SECONDS TO FIX

Power management software in Windows Vista

Understanding battery charging issues
If the notebook battery is not charging or the notebook does not indicate that the battery is charging, the most likely scenario is that the battery itself is operating correctly, but its power management software may have become corrupt. In order to correct the problem, you will need to uninstall and reinstall the power management software by using the Device Manager. This document will explain how to uninstall and reinstall the ACPI Battery listings in Windows Vista, as well as how to obtain and install updated BIOS files, if needed to correct other battery issues.
Uninstalling and reinstalling power management software in Windows Vista
In order to correct problems with the battery's power management software, follow the steps below.
1. Click Start and type device in the search field, then select Device Manager .
2. Expand the Batteries category.
3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging.

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