Any solutions for internet connectivity with an Acer M5. I have no wireless or ethernet connection

atty4peace
atty4peace Member Posts: 1 New User

I purchased an Acer Aspire this afternoon. I set it up, everything was working fine wirelessly, then the internet connection just stopped. I plugged in the ethernet since both my son's computer and my husband's work just fine, but the Acer does not and our Wi-fi on all of our smart phones does not work either. I called Acer who was only happy to help me for $90 for the first 30 minutes. I hung up on the guy who was a jerk and barely spoke English. I am contemplating returning this computer to Best Buy and getting another brand. Why our phones don't work is a mystery. I've tried plugging in and unplugging the router and modem, but that hasn't worked either. My connection says it is "limited". Anyone else having the same problem?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Have you loaded the latest Atheros driver (10.0.0.225) from our support site? If not, I recommend you visit http://www.acer.com, click Support, then Drivers and Manuals, then download and install the driver.

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