Acer Aspire 5500z: Screen MalFunctioning

Raza
Raza Member Posts: 4 New User

I have Acer Aspire 5500z laptop. The problem in the laptop is, its screen is not displaying anything. The following steps I have performed to identify the problem and to fix it. But, none of them solved the problem.

 

1) Discharge the electrostatic charges suggested at different forum. Unplug the power supply, remove battery, hold down power button for 60 sec.

2) New window installation, Window XP Home Edition Service Pack 2 (Original provided with laptop).

3) Update the BIOS for this model, with the latest version, downloaded from the official website of Acer.

4) Update the VGA driver.

5) Cleaned laptop including screen internally.

 

Response of the system:

 

Laptop is in operation except LCD screen is black. All of the above steps are performed using external monitor (VGA). After operating laptop on external monitor for longer period of time, when restart the laptop there is no display on external monitor as well (seems heating problem).

 

In the beginning when this problem occur, for a while laptop LCD display worked for short period of time. I have no idea how? but not anymore.


Can any one suggested how to identify and fix this problem?

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