Trouble with Restore and retain user data

shaunamritter
shaunamritter Member Posts: 1 New User

After using the cd's to restore my operating system and retain user data, the screen is stuck on 'setup is starting services' and it has been for many hours. I've done this twice and it continues to do the same thing. I really don't want to have to delete my hard drive and start over. Please help!

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