acer e data security managment program stop working can't open data files. Tried to reinstall.

abram
abram Member Posts: 2 New User

I have an Acer 5920. The acer edata security management program is not working.  Getting System information msg "File Access Denied"  Tried to re install the program still the same. This program has my personal data locked on disks I can no longer access its data. Hi Trust is the company the program comes from although it's affiliated with Acer programs.  Hi Trust is no longer on the web. So now I can't decrypt my data saved on dvd and cds.  What can I do to retrieve my data off my disks without using this program.  Thank you

This discussion has been closed.