what to do if my computer crashes during factory reset?

mlee927
mlee927 Member Posts: 1 New User

I factory reset my computer and my breaker went out...when i restart it loads like its finishing restoring but it then  says that I need to install Windows. It send me back to the main screen of the computer when it cuts on. I have no way to get pass the error but close the box or press ok.

Answers

  • Jfee
    Jfee Member Posts: 1 New User

    this happened to me also i would like some help or at least a shove in the right direction.

  • Mr_Helper
    Mr_Helper Member Posts: 129 Troubleshooter

    HI

    Can you run Safe Mode or not . Please follow the steps below to start the computer in Safe Mode :

    1 Power off the computer.

    2 Restart the computer, tap F8 on Acer logo screen about 3 times.

    3 This will take you to ‘Windows Advanced Boot Options.

    4 Choose "Safe Mode" in the Advanced Boot menu

     

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