The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.Visit our Product Forums for more current content.
We understand that many of our valued customers are still experiencing issues with their Iconia A100 or A500 tablets.
If you have an Iconia A100 or A500 which is failing to boot or is frozen and/or stuck at the boot screen, there is a knowledge base article that we would like you to review and use: My Android Tablet will not boot
If, after reviewing and executing the recommendations in this article, you are still encountering issues, you will need to contact your local Acer service center.
For those customers in the United States and Canada who have issues contacting support, please use the Fix My Acer website to set up service for your system.