Predator Helios Neo 16 PHN16-72 BSOD + Constant Crashing Games

Jimbionicles
Jimbionicles Member Posts: 1 New User

Hello,

After extensive diagnosis and testing, I have noticed that after formatting my laptop from a USB, as soon as the OEM or white listed microsoft drivers are installed on my device, I instantly start getting full freezes that require holding the power button, CLOCK_WATCHDOG_TIMEOUT and SYSTEM_SERVICE_EXCEPTION BSOD, and constant game crashes every few minutes.

I am almost certain the issue lies somewhere with the drivers but I am not able to figure out what the issue is exactly, whether I have faulty hardware, or the OEM drivers are faulty, or there is some conflict. Any ideas?

My specs are the I9-14900HX and the RTX 4060 version of the Helios Neo 16.

Any help is appreciated since my laptop is unusable. Should I swap to windows 10?