Aspire A515-52G Battery not charging at all

BitEater
BitEater Member Posts: 2 New User
edited 1:33PM in Aspire Laptops

Hello,

the battery of my Aspire A515-52G is not charging any more. The battery indicator in Windows shows 0%, on power supply. Not matter if it's on or off - the battery is not charging. A few days ago all was ok and the battery lastet for way more than 1 hour.

What can I do?

Thank you

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,755 Trailblazer
    edited 1:20PM

    Hi BitEater,

    The Aspire A515-52G is a 2017/18 Windows 10 model. If it’s still running the original battery, it’s likely degraded or dead after 8 years. The last BIOS update was released in 2019, and Acer hasn’t provided official Windows 11 drivers for this unit. If you’ve upgraded to Windows 11, be aware that EC (Embedded Controller) mismatches may cause issues—especially with thermal management, battery reporting, or hotkey behavior. Stick to Windows 10 for best compatibility. Paste this in the command prompt: powercfg /batteryreport and open the report with your Edge browser, press Ctrl + P or right click and select "Print to Microsoft PDF", attach the report to your reply, type @Puraw or use "Quote" when you reply so I will get an alert. You can get a new battery here: Genuine Acer Battery Aspire 5 A515-41G A515-51 -51G A515-52 -52G A517-51 -51G | eBay Australia

  • BitEater
    BitEater Member Posts: 2 New User

    Hi @Puraw ,

    thank you for your response. I am still using Windows 10.

    I have attached the battery report. For me this look not so bad, but still it`s not active.

    BitEater