Vanguard won't run - New laptop TPM 2.0 not detected even though enabled

Archiee
Archiee Member Posts: 1 New User
edited August 22 in Nitro Gaming

i recently bought my laptop this week wednesday its windows 11 ready i've downloaded valorant to play but vanguard prevent me to play the game because my laptop is not TPM 2.0 ready/installed. i did all i can to solve the issue i checked bios the TPM is enabled and the secure boot too is enabled but if i check my security processor details " there is no TPM available. Please check your BIOS settings" but in my BIOS its already enabled on default can someone help me please solve this issue i want to enjoy my week ends to play some games after a long week of work

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Answers

  • StevenGen
    StevenGen ACE Posts: 15,314 Trailblazer

    What is the exact laptop model number, its written on a sticker on the underneath of the laptop and lif its your laptop is a new Nitro AMD cpu laptop one of the model numbers is the ANV15-41-xxxx etc so give us that number, as the TPM 2.0 must be switched off in the bios at Security > Change TPM (TCM) State (see caption below) if the bios TPM is turned on, then use the Security processor troubleshooting to fix why the TPM is not turned on. Good luck and hope this helps you out.

    Below is the Nitro AMD cpu bios at Security where you enable the TPM 2.0 chip so that it complies with Win-11. You need this enabled.

    image.png image.png

    This is my Predator PHN16-71 laptops with the Intel cpu with the TPM switched on and what the "Security processor details" are, as your laptop with the AMD cpu should be similar with the this.

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • StevenGen
    StevenGen ACE Posts: 15,314 Trailblazer

    What is the exact laptop model number, its written on a sticker on the underneath of the laptop and lif its your laptop is a new Nitro AMD cpu laptop one of the model numbers is the ANV15-41-xxxx etc so give us that number, as the TPM 2.0 must be switched off in the bios at Security > Change TPM (TCM) State (see caption below) if the bios TPM is turned on, then use the Security processor troubleshooting to fix why the TPM is not turned on. Good luck and hope this helps you out.

    Below is the Nitro AMD cpu bios at Security where you enable the TPM 2.0 chip so that it complies with Win-11. You need this enabled.

    image.png image.png

    This is my Predator PHN16-71 laptops with the Intel cpu with the TPM switched on and what the "Security processor details" are, as your laptop with the AMD cpu should be similar with the this.

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍