TC-391 Blue Screen & boots up by itself when entering the desktop. I guess it's the Bios?

wachi99
wachi99 Member Posts: 1 Newbie

windows blue screen and boot up by itself when entering the deskto win10 ,win11

I guess it's the Bios. It's too old.

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 15,245 Trailblazer

    The Aspire TC391 desktop is a 2020 released desktop computer and has only one bios update from Acer that is a 2021 version R01-A1, so if you don't have this bios installed then install it as its a graphics fix for this desktop. Also make sure that you have Win-11 version 24H2 updated to its last OS build: 26100.4946, make sure that you have all this installed for proper operation of this desktop to reduce any blue screen BSOD errors, If you could also and when you get a blue screen error, please let us know what error code or description you are getting, as that also help.

    If you have upgraded to an individual graphics card, make sure that you have the adequate power to power the gpu card and the system at the same time, as the TC391 max Acer supplied PSU is 250W.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍