My Acer Predator Helios Neo 16 (PHN16-71) recently had an issue with the keyboard.

ness_san
ness_san Member Posts: 1 Newbie

The "W" key would not register an input if the key was pressed lightly or towards the upper portion of the key. It is likely a result of extended use while gaming.

What do the fixes or replacement options look like for the keyboard? As far as I have researched on my own, the whole top assembly would need to be replaced. Is this issue fixable by single key replacement? How much would it cost?