Brand New Acer Nitro V16 starts in UEFI shell,stuck on countdown and exit leads back to UEFI

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V11NYL
V11NYL Member Posts: 1 New User
edited 1:51AM in Nitro Gaming

I just got my acer nitro v16, i tried to turn it on but something called “UEFI” pops up, it says to press esc to skip startup.nsh but the countdown doesnt end, its stuck on 5 or 1, i typed in exit but that moves me to the shipping menu, and if i press esc again, it brings me to the uefi menu again

Answers

  • StevenGen
    StevenGen ACE Posts: 15,174 Trailblazer

    Follow these steps and if this doesn't fix the boot issue, send your new V16 laptop to Acer tech Support in your country asap. Do NOT open the laptop or try and fix anything hardware wise as it will void your Acer 12 months warranty. Good luck and hope this helps you out. Good luck and hope this helps you out.

    Do these two steps as it should reinstate the laptops OS boot sequence:

    Hard Reset: Turn off the laptop completely. take the main battery out and remove it. Press and hold the power button for 30 seconds to drain any remaining power. disconnect the RTC/BIOS batetry and short its mainboard plugs + & - pins to reset CMOS then take the ram out, leave the V16 laptop like that for 15min to reset its EC and Chipset chips properly. Reconnect all the components and if you have 2x ram modules only connect 1x ram module, to see if you don't have faulty ram. As doing all the above should boot your V16 laptop fully and properley.

    Startup Repair: follow the link to the Microsoft guide, but basically for a startup repair you need to do the folowing; turn the laptop off by holding the power button. Turn it on, then immediately hold the power button again to force a shutdown. Repeat this process two more times to trigger Windows Automatic Repair. Navigate to Troubleshoot > Advanced Options > Startup Repair and allow this Microsoft windows repair fix all the starup files of your Win-11 OS system, as afterwards your Nitro V16 should fully boot.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍