Acer Nitro v-Acersense opens up instead of nitrosense

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Mithu
Mithu Member Posts: 25 Troubleshooter
edited August 12 in Nitro Gaming

My laptop is acer nitro v, but whenever i press nitro key, it opens up acersense, if i uninstall the acersense, it will open microsoft store acersense page, the issue is that, acersense doesnt have any fan controls and other game related settings.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,487 Trailblazer

    Hi Mithu,

    NitroSense (NS) may not be available for certain Nitro V models — AcerSense is installed instead on some configurations, and it doesn’t include fan control or game profiles.

    At this stage it’s difficult to confirm without knowing your exact Nitro V model number (e.g. ANV15‑xx).

    • You’ll find this on the sticker under the laptop or in Settings > System > About under Model.

    Once we have that, we can check your unit’s official specs and software package to see whether NitroSense is supported or if AcerSense is the only option for your hardware.