Acer NitroSense doesn't working after some Windows 11 updates. I need help.

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mrtaslnhn7
mrtaslnhn7 Member Posts: 1 New User
edited 8:37AM in Acer Software
Ekran görüntüsü 2025-08-12 192349.png

After some Windows 11 updates, NitroSense app changed and broke. I can't see datas about my pc and when i click to "Mode in Scenarios" this empty pop-up opening and i cant close it. I reinstalled the app but it is still broken. I need help.

[Edited the thread to add issue detail]

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 9,299 Trailblazer

    Follow these steps:

    1. Download the free version of Revo uninstaller and uninstalled nitro sense with it. It's important to let revo scan after uninstall because it'll find garbage files in registry that sense leaves behind and probably corrupts any new install. Let it clear those files.
    2. Go to Acer's website and download Nitrosense for your laptop. (If there's different version of nitrosense available then try them all one by one and check which one work for you)
    3. Extract folder and run Setup.exe
    4. Run Command prompt as Administrator
    5. type in the following and press enter (without the quotation marks): ".\lodctr.exe /R"
    6. Go back to the folder where you extracted Nitrosense
    7. Go into "Nitrosense V3.1" folder
    8. Run APPXBUNDLE file
    9. After that, Nitrosense immediately launched, and now it's back on my Taskbar, running every time I click on it.

    If issue, persists:

    Then download and install the Microsoft Visual C++ All-in-One pack. Since NitroSense requires specific versions that may not be available on your laptop, this will help. Use the link I provided to download and install the latest Visual C++ All-in-One pack. Make sure to install both the x86 (32-bit) and x64 (64-bit) versions one by one to ensure full compatibility. As applications require both versions, even on 64-bit systems, because some programs are built for 32-bit and others for 64-bit environments

    Download all in one lack from below link and run:

    https://www.google.com/amp/s/www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/%3famp

  • Diya1811
    Diya1811 Ally Posts: 925

    Start by checking for any pending system updates. Go to Settings > Windows Update, click Check for updates, and install all available updates, including optional ones. Restart your laptop afterward, as NitroSense functionality is restored once all updates are fully applied. Additionally, ensure you're using the latest version of NitroSense by visiting Acer’s official support website. Enter your exact laptop model (such as AN515-58), navigate to the Applications section, and download the most recent NitroSense utility available for your device. Reinstalling the correct version may fix compatibility issues introduced by the update.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful