How to remove Enterprise Enrollment school account on my chromebook

Options
jandpsmom10
jandpsmom10 Member Posts: 1 Newbie
edited August 11 in Chromebooks

My daughter logged into her school account on my chromebook and for some reason it went into enterprise enrollment and nothing I do can get me out of it. The school has everything on it locked down. How do I get it off of it?

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,475 Trailblazer

    Hi jandpsmom10

    Unfortunately, Enterprise Enrollment can’t be removed by the end user

    • When a Chromebook is enrolled into a school or work domain, those restrictions are locked at the firmware level.
    • A Powerwash or recovery USB will not remove enrollment.
    • Only the administrator of the enrolling domain (in this case, the school’s IT) can de‑provision the device.
    • If the Chromebook is your personal property, contact the school and request they remove it from their management console.
    • If they can’t or won’t, the only alternative is to use a different, non‑enrolled Chromebook or another OS on a separate device.