Touch Pad Lag Problem in predator helios neo-16, Is it hardware related or software related?

Options
Surajshah44
Surajshah44 Member Posts: 1 Newbie
edited 5:15PM in Predator Laptops

I have predator helio neo 16 i9 14700 ,4060 varient . Only of 4 month use i start having touch pad problem . It start lagging . The cursor feels very hard to point , also it becomes slow to move . When i turn it off and on with f10 , it works for 2-3 minutes and again become same . It works fine with external mouse . I tried every possible way , Uninstalling driver and reinstalling from acer , also windows auto install , but the problem never get fixed . i have kept it at maximum sensitivity in setting . Is there any way to fix . Also is it hardware related or software related?

[Edited the thread to add model number to the title]