AN515-53-52FA Incorrect Product Info,Bluetooth Not Working, Keyboard & Speaker Problems after repair

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sandy7747
sandy7747 Member Posts: 1 Newbie
edited 7:10PM in Nitro Gaming

I own an Acer Nitro 5 AN515-53-52FA laptop. Recently, I took it to a local repair shop due to a motherboard issue. After inspection, they replaced my Wi-Fi card and made some changes to the board.

Now I'm facing several problems:

  • Wi-Fi is working, but Bluetooth is not functioning at all.
  • My keyboard is behaving abnormally for example, when I press 'Q', it types 'I', and other keys are also mismatched.
  • Speakers are crackling, even after installing the latest drivers from Acer's official website.
  • The right speaker doesn't work at all.
  • When I check the system information, the product name has changed to "Acer Aspire XXXX" and the serial number shows as 1234567890, instead of the original Nitro 5 information.

Due to the incorrect product name and serial number, I believe I'm not getting the correct drivers, which may be causing some of these issues.

Please help me:

  1. Restore the correct product name and serial number.
  2. Get the correct drivers for my model.
  3. Fix the Bluetooth, keyboard, and audio issues.

Any help would be greatly appreciated.

[Edited the thread to add model name to the title]