Acer Aspire 5 i3 not charging, charging light flickers only after battery reset, what's wrong?

Hi, good day.

My laptop is Aspire 5 i3 and the last time I used it was a week ago and I decided to use it today. I am completely aware that there will be no battery so I decided to charge it first only to found out it's not charging. The laptop won't turn on and there is no charging light. Since I don't have any access to other charger nor do I have someone I can borrow one so I decided to do some troubleshooting myself.

1. I tried turning it on at first without the charger and the indicator light turned red for only a few seconds. But now, it doesn't turn on anymore.

2. Then, I tried turning it on with the charger even though there's still no charging light. And the charging light also turned red only for a few seconds.

3. Lastly, I did the battery reset by inserting a pinhole. And when I tried to insert the charger again, the charging light turned red. I thought it worked, however the charging light turned off again for a few seconds.

I did it a few more times and notice that the charging light only turned on when I charged it right after doing the battery reset unlike when I let it rest for a few minutes, although it's back to no charging light again.

I assume that my charger don't have any problem since it charged after the battery reset.

Does the charging light turning on after a battery reset a good sign? Or a bad sign?

Should I just keep doing the battery reset and let it charge for a few hours for now since the battery may be totally drained? (Read a similar case)

Or do you have any other suggestions ?? The laptop worked just perfectly fine last week as well as the charger and I rarely used it.

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Puraw

https://community.acer.com/en/discussion/727853/acer-aspire-5-i3-not-charging-charging-light-flickers-only-after-battery-reset-whats-wrong

Hi Random99,

Sounds like your battery may be deeply discharged or failing. The red charging light flickering only after a battery reset is a clue—but without your full model number, it’s hard to be precise.

Let’s get a battery report so we can see actual charge cycles and capacity:

📋 How to Generate a Battery Report

Press Win + X, then click Windows Terminal (Admin) or Command Prompt (Admin).
powercfg /batteryreport
This will generate a file called battery-report.html in your user folder.

📂 How to Share It

Open the report in Microsoft Edge.
Press Ctrl + P or right-click → Print → choose Microsoft Print to PDF.
Save the PDF and attach it to your reply.

Also, when you reply:

Type @Puraw or use the Quote button so I get an alert and can follow up.

Once we see the report, we’ll know if the battery is just deeply drained or if it’s time to replace it. Let us know the full model number too—it helps with charger and BIOS advice.

Random99

https://community.acer.com/en/discussion/comment/1350736#Comment_1350736

Hi, @Puraw thank you for your response.

My laptop just opened right now on its own after I leave it on charging for almost 5 hours. I saw comments where they just leave it on charge for a few hours that's why I also gave it a shot. However, I can't still use the laptop as of the moment. The laptop just keeps turning on and off on its own and the battery percentage is not also half yet. When the laptop was turning on it says "Preparing Automatic Repair" "Diagnosing your PC". I'm just letting it be for now. If I'll be able to use my laptop later, I'll reply again with the battery report.

Random99

https://community.acer.com/en/discussion/comment/1350736#Comment_1350736

Hi, so it's been a few hours since my laptop turned on and off on itself but still I can't still use my laptop. From time to time it will turn on with "Preparing for Automatic Repair" and it will turn off for a few minutes and turn on again. And I've tried turning on my laptop but it won't turn on just like yesterday so I can't use it to check and do anything.

Axxo

Experiencing a charging light flicker after a battery reset on your Acer Aspire 5 i3 suggests a potential issue with the battery, charger, or charging port. Let's troubleshoot this problem.

Troubleshooting steps:-
Re-evaluate the battery reset procedure: Ensure you've performed the battery reset correctly. For most Acer laptops with internal batteries, you'll need to disconnect the charger, locate the pinhole on the underside (often near a battery symbol), insert a bent paperclip or small pin, and press and hold for 15-30 seconds. Wait for a minute before reconnecting the charger and attempting to power on.
Inspect the charging port:
Examine the charging port carefully using a flashlight for any visible damage like bent pins, debris, or a loose connection.
Gently wiggle the charger cable while it's plugged into the port. If it charges or the light flickers in a specific position, the port might be damaged or loose.
If you're comfortable and cautious, use a compressed air can to clean out any dust or debris from the port.

Check the charger and cable:
Inspect the charger and cable for any signs of physical damage, such as fraying, kinks, or exposed wires.
If available, test the laptop with a different, compatible charger and see if the charging issue persists.
Consider the battery:
If your Acer Aspire 5 has a removable battery: Remove it, reconnect the charger (without the battery), and attempt to power on the laptop. If the laptop powers on and functions correctly, the battery might be the problem. Try reinserting the battery to see if the issue returns.

Even if the battery is internal, a battery health check might be helpful. In Windows, open Command Prompt as an administrator, type powercfg /batteryreport, and press Enter. This generates an HTML report (usually in your user folder) that shows the battery's design capacity versus its full charge capacity. A significant difference could indicate a failing battery.

Software and driver issues:-
Battery Driver: Right-click the Start button, open Device Manager, expand the "Batteries" category, right-click on "Microsoft ACPI Compliant Control Method Battery," and select "Update driver" or "Uninstall Device". If uninstalling, restart your laptop to allow Windows to reinstall the driver automatically.
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