Predator triton Neo 16 give error on photoshop & then the fan on the computer starts up.

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Ingalill64
Ingalill64 Member Posts: 2 New User
edited 9:02AM in Predator Laptops

Hi my Predator triton Neo 16 give error on photoshop "wrong graphics processor acceleration" or "Camera Raw requires graphics processor acceleration" and then the fan on the computer starts up.

[Edited the thread to add model number to the title and issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,324 Trailblazer

    Hi, open Device manager and check if you see any yellow exclamation triangles in Cameras and Display adapters, uninstall these and any device marked as Unknown or Other Devices. Just reboot Windows will install the correct driver.

  • Ingalill64
    Ingalill64 Member Posts: 2 New User

    Hi! There was an unknown device with a yellow triangle that I uninstalled, then the Camera Raw filter in Photoshop worked. Thank you for the help.