Pairing Wireless Mouse and Keyboard with Acer TC 1785 desktop PC

CBell1974

I have just purchased an Acer TC 1785 desktop PC and upon attempting to set it up, I inserted the batteries into the keyboard and mouse supplied with the computer but, despite trying unsuccessfully for over an hour, I cannot get the PC to recognise either device. I tried manually searching through the ‘add Bluetooth device’ but it will not discover either. The limited paperwork which came with the computer mentions an optional dongle but I don’t have one.

Please advise me what I’m doing wrong.

Thank you.

Accepted answers

Larryodie

The "dongle" may be inside the keyboard battery case or possibly in the mouse ?

Usually hidden.

All comments

Larryodie

The "dongle" may be inside the keyboard battery case or possibly in the mouse ?

Usually hidden.

StevenGen

https://community.acer.com/en/discussion/727794/pairing-wireless-mouse-and-keyboard-with-acer-tc-1785-desktop-pc

I suggest that if you can't find the BT keyboard/mouse dongle, for the Aspire TC-1785, then contact the retailer that you bought the desktop from and demand that they get you the dongle for the BT or replace the keyboard and mouse with the part below, as that is the Aspire TC-1785 part number. Good luck and hope this helps you out further to get this sorted out.

Aspire TC-1785 desktop BT keyboard/mouse highlighted is the Acer part #:

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

CBell1974

https://community.acer.com/en/discussion/comment/1350484#Comment_1350484

Thank you so much for your help. I have no previous experience of using wireless mice or keyboards and the instructions didn’t point out that the dongle was hidden in the mouse 🙄. Now sorted, thank you again!