Travelmate X 349 G2-M can no longer find a hard disk and takes forever to start.

Munus_Dei

Hello,

Yesterday evening I copied 350GB from the internal hard disk to an external hard disk. I went to bed because it took another hour.

This morning I came down and there was the message "no bootable device" on the display. Restarting etc. does nothing.

When I start the laptop, it takes about 5 minutes until the first Acer logo disappears and the BIOS or the boot stick starts, for example.

No hard disk is shown in the BIOS. Both in legacy and UEFI mode.

If the Windows boot stick finaly does start and I run an analysis, then this message appears (which I can't close either somehow…)

I have tried the solutions in this video:
It can't find a hard disk though…

https://www.youtube.com/watch?v=WqC3eX5EN6A

And nothing works here either:

https://de.minitool.com/datentraegerverwaltung/no-bootable-device-acer-beheben.html

Does anyone have an idea what this could be? Is it the hard disk? Why does booting into the USB stick take so long?

StevenGen

https://community.acer.com/en/discussion/727747/travelmate-x-349-g2-m-can-no-longer-find-a-hard-disk-and-takes-forever-to-start

Your TravelMate X349-G2-M laptop is a 2016 released laptop and if you have never changed its battery then you first need to change its battery, as that also has allot of bearing on the performance of your laptop.

Also do a Hard Reset first by removing the 5 screws and 4 screws from bottom cover, then using a plastic pry slice to insert to the gap near the middle hinge cap, pry left and right to release top edge hocks of the bottom case. then use your fingers to pry and rotate the upper edge of bottom cover to unlock all hocks of bottom case and remove it from top case.

Then disconnect and remove the main battery, afterwards, press the power key for 15 sec, to release all power out of the laptop, then disconnect the RTC/BIOS battery (see caption below) and at the mainboard RTC/BIOS battery plug short the it +&- pins with a metal object to reset CMOS, leave the laptop like that for about 15-30min so that its EC, Chipset and bios chips reset and then reconnect all batteries, as this hard reset could also be a reason for your laptop not booting from its boot drive.

Short the +&- pins at the RTC/BIOS battery mobo plug sown in red below.

Replace your TravelMate X349-G2-M laptops battery with the below genuine branded Acer oem suggested batteries.

If the above of doing the hard reset and changing the battery doesn't fix the boot drive issue, its because the laptops M.2 SSD boot drive is faulty and it can't boot the laptop, hence and why, you are getting a 5min and a slow "acer" post boot logo and a no bootable media.

With the "No Bootable Media" this is a simple fix, as you have attempted all the solutions above and the laptop still doesn't boot, then you have a faulty M.2 SSD drive and you need a new replacement M.2 SSD drive. If you have valuable data on the old boot M.2 SSD drive, I suggest that DO NOT attempt to recover this drives data yourself, take the old M.2 SSD to a professional recovery technician, as they can recover most of the data for you. Good luck and hope this helps you out to solve this problem.

Note: when you reinstall a new OS on the new M/2 SSD drive of your TravelMate, install the Windows 11 Installation on Unsupported Hardware on this laptop, as Win-10 full support is going to be terminated by Microsoft in November 2025.

Below are some of the types of M.2 SSD drive media that Acer lists in the TravelMate X349-G2-M laptops service guide, do not fit 128GB or 256GB M.2 SSD drives, as they are obsolete these days, fit a minimum 512GB capacity drive or even a 1TB to 2TB PCIe3 x4 lane drives that this laptop will operate with.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍