Battery issue - 0% battery and blackouts from time to time - Acer AN515-58

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Nihilnovi
Nihilnovi Member Posts: 1 New User

Hi,

For about six months, I've been having a problem with my laptop battery. At random times, I lose power even though the power adapter is connected. The screen goes black and then turns back on. After this happens, the battery shows 0%.

I followed the advice from the forum: https://community.acer.com/en/discussion/comment/1329866/
This helped for a while, but the problem still persists.

Right now, I'm running the laptop on battery power, even though it shows 0%.

Could this be a faulty voltage regulator chip or another component in the charging circuit?

Please help.

Model number: AN515-58
Part number: NH.QFLEP.002