Acer Predator Helios 300 PH315-53 goes into restart loop while using without a battery.

i recently posted here a question about my laptop not turning on, and just keyboard lights are up and running, and its restarting with a single beep.

Based on a response, i started running the laptop with a battery, i removed the battery and tried to turn it on, and it did work, it turned on everything looked perfect. ( but everytime i turn on, it turns on with a very loud predator bootup sound, i never turned it back again since i bought the laptop, so it felt diff)

After using it for 2-3 minutes it shut down, tried restarting, and its up for a minute or two and getting shut down again, showing an error we will be restarting it for you finding problem 0%, yet it never restarted, left it on that screen for a whole night.

I still have not inserted any battery in it, if i do so, it completely stopped turning on, without it, the laptop turns on and works for a minute or two before turning off or going to thr screen which says we will restart it for you.

What are the options i am having right now? What can i do? I will be attaching more pictures here

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StevenGen

https://community.acer.com/en/discussion/727463/acer-predator-helios-300-ph315-53-goes-into-restart-loop-while-using-without-a-battery

Follow the guide for the BSOD that you are getting for the "How to fix WHEA_UNCORRECTABLE_ERROR" and see if that fixes your issues. If not, take your PH315-55 laptop to a technician as you have a main power rail problem that need a technician to analyse and pinpoint the exact problem and fix it, as you can't fix these sorts of faults by any reset or software reinstallation. Good luck.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Puraw

https://community.acer.com/en/discussion/727463/acer-predator-helios-300-ph315-53-goes-into-restart-loop-while-using-without-a-battery

Running a modern gaming laptop without a battery is no longer viable under Windows 11 24H2.

The PH315-53 may briefly boot without a battery, but telemetry faults and EC instability cause restart loops or shutdowns within minutes. Windows 11 24H2 introduces deeper power management dependencies — including Energy Saver mode and revised ACPI handling — that assume battery presence even when plugged in.

If your system won’t boot with the battery connected, it’s likely degraded after 4 years of use. Lithium-ion cells typically last 300–500 cycles, and voltage instability or telemetry gaps can prevent proper EC/BIOS communication.

Skip the battery report — it won’t show anything useful if the battery is disconnected or failing.

👉 Best move: Replace the battery with a verified OEM unit, then recheck BIOS/EC versions and power behavior.

Here you can get a good battery: AP18E8M Battery compatibility Acer Predator Helios 300 PH315-52 PH317-53 | eBay

snj2222

i am still running on a windows 10, not an 11,

Puraw

@snj2222 No worries — thanks for clarifying you're on Windows 10.

🔧 Just to be clear: the restart loop on the PH315-53 isn't just an OS issue. It's likely tied to BIOS and EC firmware behavior, which affects hardware power delivery regardless of whether you're on Windows 10 or 11.

📉 Running this laptop without a battery can:

Trigger unstable voltage readings
Break EC communication
Cause shutdowns even in Windows 10

💡 Windows 11 24H2 just makes it worse by enforcing tighter power telemetry, but even older builds still rely on battery presence for stable EC logic.

➡️ Best move: Replace the battery with an OEM unit. You’ll avoid telemetry faults and give the EC firmware what it expects. Battery reports and logs aren't helpful if the battery’s disconnected or failing — you’re better off restoring a complete power setup first.

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