Second monitor not detected on my Acer Aspire A715-41G Laptop. Need help

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DonnaLynch1
DonnaLynch1 Member Posts: 1 Newbie
edited 3:48PM in Aspire Laptops

Hi,

I have been having issues with adding a 2nd monitor to my Acer laptop, I plug in the monitor and within the display settings it doesnt detect it.

I have gone through lots of ideas, updating drivers, looking at settings and purchased a USB -HDMI video adapter. None of these are working.

StarTech.com USB 3.0 to Dual HDMI Adapter - 1x 4K 30Hz & 1x 1080p - External Video & Graphics Card - USB Type-A to HDMI Dual Monitor Display Adapter - Supports Windows Only - Black (USB32HD2) : Amazon.co.uk: Electronics & Photo

Is it the laptop ? it does have gaming drivers and wondered if its something to do with this.

Appreciate anyone' advice, as I am using it for work and having an extra screen will be really useful.

Thank you in advance.