Acer Laptop issues. its keeps freezing then rebooting on Unlock Microsoft experiance page.

Hey guys.

need advice. My laptop stopped working properly. was adviced by acer to do full windows reinstall. That ofcours failed as its keeps freezing then rebooting on Unlock Microsoft experiance page. Acer first told me to dont waste their time and contact AMD. now they telling me to go to Microsoft.

Laptop is on warranty. less then 4 months old bought in Argos.

What can i do? I have laptop that doesnt work. Acer that blaming Microsoft and AMD.

What next step i can take?

[Edited the thread to add issue detail]

Comments

wovlerine5pl

Swapped memory for different one to test same issue. would ssd cause it?

wovlerine5pl

so tried media creation and boot from USB and after typing name of computer REBOOT. then doing same questions again then again crashing same spot. and thats using ethernet as no drivers or anything installed for wifi

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