Acer Swift Go 14 AI camera and fingerprint not working after windows update

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Hendrixx
Hendrixx Member Posts: 4 New User
edited July 24 in Swift and Spin Series

Please help. After the 24h2 windows update, my camera (Acer QHD User Facing), IR sensor, and fingerprint (EGISTECH) doesn't work anymore, thus my windows hello is not working during log-in. I tried going to the service center but they don't know how to fix the issue and they suggested to deliver my laptop to another service branch, which I didn't permit because my laptop is brand new.

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