Can't find BIOS update for Predator Helios Neo 16, Acer website not recognizing serial Number

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alien8girl
alien8girl Member Posts: 2 New User
edited July 24 in Predator Laptops

I'm having an issue locating BIOS to download on the acer website. When I put in my serial number OR SNID it says it cannot be found. I tried contacting ACER about this directly and when I go to confirm im not a robot, another tick box appears to check im not a robot and creates an error and refreshes the page. I'm about to laugh at how difficult it's become to figure this out.

Predator Helios NEO 16

Serial number: NHQLVSA001XXXXXXXXXX

SNID: XXXXXXXXXX

[Edited the content to hide sensitive information]

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