my gpu is always on idle even if i play game or do multitasking

atharva1602

whenever i open my nitrosense application it always show that my gpu is on idle even if i play games or do multitasking . infact i couldnt see the temperature of my gpu . i checked it in task manager still couldnt find that it is working

Puraw

https://community.acer.com/en/discussion/727117/my-gpu-is-always-on-idle-even-if-i-play-game-or-do-multitasking

GPU Always Idle in NitroSense / Task Manager

Hi atharva1602,

If your dGPU shows as idle, it may not be actively assigned to any programs yet. Try this:

1. Open NVIDIA Control Panel → “Manage 3D Settings” → Program Settings tab.
2. Add your game or app, and set it to use High-performance NVIDIA processor.
3. Restart the game and check again in NitroSense or Task Manager.

Also make sure your drivers are up to date via NVIDIA’s site—not Windows Update.

Let us know if that activates the dGPU!

StevenGen

https://community.acer.com/en/discussion/727117/my-gpu-is-always-on-idle-even-if-i-play-game-or-do-multitasking

What is your Acer Nitro exact model number, its on the back sticker, like AN515-xx for the older models or the newer models are the ANV15-xx etc, as that would help.

Can you see the NVidia GPU in Device Manger, as and if you can't see the NVidia Dedicated GPU in Nitro Sense or Task Manager and all 3 places, the Nitro Sense/Task Manager is showing no reading and no temps reading like in the caption above for the GPU and your Device Manager is not showing the GPU, then there is a high chance that your mainboards gpu is shorted and your laptop is only working on the cpu graphics. If your laptop is under warranty then send it to Acer Tech Support in your country for the Acer techs to change its mainboard for a new one, as a fried gpu cant be fixed.

If its not then there is nothing that you can do except only use the laptop with its cpu graphics or replace the mainboard. As this is very common on these gaming laptops, as what happens is that these laptops voltage filters like a mosfet or capacitors that reduce the high 19v current to the gpu, short out and allow the 19V current to go straight into the gpu and cook them (which is the most common) or in more isolated cases the same happens to the cpu.

I can't tell you exactly what happened to your Nitro laptop, so follow the above steps and take the appropriate actions to first analyse the exact fault if the mainboard can be fixed or it needs replacing, as and when your GPU is not showing in either Nitro Sense or Task Manager is NOT a good sign. Good luck and hope this helps you out.

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