Bluetooth Headset Compatibility on my Acer XC-885 desktop PC running Windows 11

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stevemackenzie
stevemackenzie Member Posts: 1 New User

Hi, I’m having problems using my new Earbay BT68 headset and my Acer XC-885 desktop PC running Windows 11.

I get the headset connected without any problems.

If I go into settings and test input and output, they both sound fine. However, if I try and use the headset in WhatsApp then when I test the input, my voice sounds very distorted.

I get the same result if I log onto my work PC via VDI and use Teams. The headset seems to work fine with my mobile, so I assume it is something to do with the configuration on my desktop.

Looking for some help to resolve this.

[Edited the thread to add model number to the title]