Which one i need (or) how to know which battery i need for Predator Helios Neo 16 PHN16-72

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kdm75
kdm75 Member Posts: 2 New User
edited 5:28AM in Predator Laptops

hi i wokeup today and plugged in the power cord and nothing happened the laptop had no internally saved battery.

so my guess is the battery on the power cord went bad somehow

now my question is how do i know which o0ne i need as a replacement as there are 2 differnt ones a 230 and a 330 one

so i am looking for help to tell me which one i need or how to know which one i need

thankyou

any help will be a help :)

[Edited the thread to add issue detail]

Best Answers

  • StevenGen
    StevenGen ACE Posts: 14,783 Trailblazer
    edited 5:58AM Answer ✓

    The Predator Neo PHN16-72 works with both 330W and 230W adapters, but on your oem adapter for your PHN16-72 model, there is a sticker on it and at the OUTPUT it should have either 330W or 230W, so see which adapter you have as its written there, like in the caption below which is from my PHN16-71 the previous model that has a 230W adapter. Good luck and hope this helps you out.

    These are all the oem Acer listed adapters for the PHN16-72 laptop, search the web with the Acer part numbers for your appropriate adapter.

    image.png

    This is the adapter from my Neo PHN16-71-50JG model with OUTPUT: 19.5V - 11.8A 230W

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • kdm75
    kdm75 Member Posts: 2 New User
    Answer ✓

    Thankyou steven sadly my eyes are terrible the picture you sent and highlighted for me and maybe others helped me immensly to know where to try and look/see

    it is a 330 from Chicony and i personally need the bottom one in the list you provided

    thankyou for answering steven :)

Answers

  • StevenGen
    StevenGen ACE Posts: 14,783 Trailblazer
    edited 5:58AM Answer ✓

    The Predator Neo PHN16-72 works with both 330W and 230W adapters, but on your oem adapter for your PHN16-72 model, there is a sticker on it and at the OUTPUT it should have either 330W or 230W, so see which adapter you have as its written there, like in the caption below which is from my PHN16-71 the previous model that has a 230W adapter. Good luck and hope this helps you out.

    These are all the oem Acer listed adapters for the PHN16-72 laptop, search the web with the Acer part numbers for your appropriate adapter.

    image.png

    This is the adapter from my Neo PHN16-71-50JG model with OUTPUT: 19.5V - 11.8A 230W

    image.png

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • kdm75
    kdm75 Member Posts: 2 New User
    Answer ✓

    Thankyou steven sadly my eyes are terrible the picture you sent and highlighted for me and maybe others helped me immensly to know where to try and look/see

    it is a 330 from Chicony and i personally need the bottom one in the list you provided

    thankyou for answering steven :)