How do I stop my Nitro from randomly disconnecting from its Wi-Fi?

As the questions says… after a random interval of time — my laptop decides to cut any connection to the internet. I can say for sure it's not the networks fault (not traditionally at least) because the rest of my house has internet on their devices just fine.

After it disconnects, I can't reconnect, nor disable the toggle off or on to refresh the internet (it only stays toggled on no matter if you click it or not.) It only functions again after I restart my laptop, in which it will return but go again after 5-20 minutes, maybe more if I'm lucky.

I've attempted to reinstall the adapter already but haven't put any steps farther than that… and restarting constantly is (obviously) a losing battle.

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Puraw

https://community.acer.com/en/discussion/726729/how-do-i-stop-my-nitro-from-randomly-disconnecting-from-its-wi-fi

Hey there, just jumping in with a few ideas—what you’re describing doesn’t sound like a hardware issue, especially since your adapter reinstall didn’t help and the connection works again after a reboot. That often points to a software-level conflict interfering with your network stack.

Some possibilities to check:

⚠️ Multiple antivirus or endpoint security programs: If more than one is active, they can clash over network access or sandbox processes.
☁️ Cloud telemetry agents or OEM background services: Things like support tools, update managers, or system health checkers sometimes monitor network activity and unintentionally disrupt Wi-Fi stability.
🌐 VPNs, traffic shapers, or firewall overlays: These can inject network filters that don’t always play nicely with Windows 11.

Try this:

Do a clean boot: Use msconfig to disable all non-Microsoft services and reboot to test Wi-Fi stability.
netsh winsock resetipconfig /flushdnsThat clears any cached network hooks or DNS misfires.
Check the Startup tab in Task Manager for third-party tools that don’t need to launch with Windows.

Also worth peeking into Event Viewer around the time your connection drops—sometimes there's a service or driver throwing a warning or timeout you can trace.

Hope something here helps narrow it down. Let us know what you find—lots of folks here have run into similar behavior lately.

Axxo

If your Acer Nitro 5 is experiencing frequent WiFi disconnections, try updating your wireless network drivers, checking the 5GHz band compatibility, and ensuring power-saving modes aren't disabling the adapter. Additionally, consider resetting your network configuration or running the network troubleshooter.

Here's a more detailed breakdown of potential solutions:
1. Update/Reinstall Drivers:
Outdated or corrupted drivers are a common culprit.
Access Device Manager (search for it in Windows).
Locate your wireless network adapter, right-click, and select "Update driver".
If that doesn't work, try uninstalling the driver and then restarting your computer. Windows will automatically reinstall it.
You can also download the latest drivers from Acer's website.
2. Check WLAN Adapter Settings:
Make sure your adapter is set to use the 5GHz band if your network supports it.
In Device Manager, right-click your wireless adapter, go to Properties, and then the Advanced tab. Look for settings related to band selection or roaming aggressiveness.
3. Disable Power Saving Features:
Power management settings can sometimes disable the WiFi adapter to save power.
In Device Manager, right-click your wireless adapter, go to Properties, and then the Power Management tab. Uncheck the box that allows the computer to turn off the device to save power.
4. Reset Network Settings:
Open Settings, go to Network & Internet, and then Advanced network settings.
Click on "Network reset" and follow the instructions.
You can also try resetting your TCP/IP settings in the command prompt (run as administrator).
Type netsh int ip reset resetlog.txt and press Enter.
Then, type netsh winsock reset and press Enter.

5. Run the Network Troubleshooter:
In Windows settings, go to System, then Troubleshoot, and then Other troubleshooters.
Run the "Internet Connections" troubleshooter.
6. Check for Interference:
Ensure there are no physical obstructions between your laptop and the router.
Consider switching to a different WiFi channel on your router to avoid interference from other devices.
7. Router Issues:
Restart your router and modem to rule out any temporary glitches.
Check for firmware updates for your router.
8. Consider Other Factors:
If the issue persists, you may want to check your laptop's BIOS for any settings that might be disabling the wireless adapter.
Also, ensure that the WiFi Sense feature in Windows is disabled, as it can sometimes cause connection issues.
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