Cold Boot issues with Predator Helios 16 (PH16-71)

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LesNeya
LesNeya Member Posts: 1 New User

I'm having an issue with my Predator Helios 16 (PH16-71), it doesn’t turn on right away when I press the power button during a cold boot—I usually have to press it multiple times, and sometimes it takes a few minutes before it actually powers on. The problem happens whether it’s plugged in or not, and I’ve already tried doing a few hard resets. If I turn it back on shortly after shutting it down (like within 1 to 10 minutes), it works fine.

I think the issue has been going on for month, I've only notice it somewhere in the middle of June since I used to just leave it on Sleep mode when I'm not using it (for short and long duration, I shut it down at night), but now even if I leave it on Sleep for too long, it won’t power up right away, even when I press any key on the keyboard.

I’m thinking about having it checked since it’s still under warranty, but I’ll probably wait until next month. I’m in the province right now and I’ve got a lot of work to do on this laptop.