Acer Nitro AN17-51 charger keeps disconnecting and reconnecting. Is there any permanent solution?

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marialolita85
marialolita85 Member Posts: 6 New User

The charger keeps disconnecting and reconnecting. Is there any permanent solution? Am wondering if this happens only to me or everybody has this problem.

Best Answer

  • Axxo
    Axxo Member, Ally Posts: 2,060
    Answer ✓

    The Nitro AN17-51 charger disconnecting and reconnecting intermittently can be caused by several factors, including a faulty charger, issues with the charging cable or port, battery problems, or even overheating. To troubleshoot, you can try checking the power adapter, charging cable, and charging port for damage or dirt. You can also try a different power outlet and consider a soft restart of the laptop. If the problem persists, it might be a more serious issue requiring professional repair.

    Here's a more detailed breakdown of potential causes and troubleshooting steps:
    1. Check the Power Adapter and Cable:
    Faulty Adapter:
    A failing power adapter might not provide consistent power. Try using a different compatible adapter if available.
    Damaged Cable:
    Inspect the charging cable for any signs of damage, such as fraying or exposed wires.
    Loose Connection:
    Ensure the adapter is securely plugged into both the laptop and the wall outlet. Wiggling the connector might reveal a loose connection.

    2. Examine the Charging Port:
    Dirt or Debris:
    Check the charging port on the laptop for any dust or debris that might be interfering with the connection. You can gently clean it with a soft brush or compressed air.
    Bent Pins:
    Examine the pins inside the charging port for any signs of damage or bending.
    Loose Port:
    In some cases, the charging port itself might be loose or damaged, requiring professional repair.

    3. Battery Issues:
    Battery Health:
    If the battery is old or failing, it might not charge properly, leading to intermittent connection issues. You can check the battery health in the Acer Care Center or through Windows Power Options.
    Reset Battery:
    If possible, try resetting the battery by removing it (if it's removable) or using the reset pinhole (if available) on the laptop.
    4. Overheating:
    Overheating can cause the laptop to reduce power draw, potentially causing the charger to disconnect. Ensure proper ventilation and consider cleaning the fans and heatsink.
    Undervolting: In some cases, Undervolting the CPU or GPU can help reduce heat and improve stability.

    5. Software and Drivers:
    Driver Issues: Outdated or corrupted drivers can sometimes cause charging problems. Check for updated power management drivers or try reinstalling them.
    Power Options: Ensure the power plan settings in Windows are configured correctly and haven't been inadvertently changed.
    6. Other Potential Issues:-
    Software Conflicts: In rare cases, certain software might interfere with the charging process. Try a clean boot to isolate potential conflicts.
    Faulty Motherboard: In some instances, the issue might be related to a faulty motherboard or charging circuit, requiring professional diagnosis and repair.

    Troubleshooting Steps to Try:
    Check the charger and cable: Test with a different compatible charger and cable.
    Clean the charging port: Remove any dust or debris from the port.
    Reset the battery: If possible, remove and reinstall the battery or use the reset pinhole.
    Check for overheating: Ensure proper ventilation and clean the fans.
    Update drivers: Check for updated power management drivers.
    Test in a different power outlet: Try a different wall socket.
    Try a clean boot: To isolate software conflicts.

    -----------------------------------------

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

Answers

  • Axxo
    Axxo Member, Ally Posts: 2,060
    Answer ✓

    The Nitro AN17-51 charger disconnecting and reconnecting intermittently can be caused by several factors, including a faulty charger, issues with the charging cable or port, battery problems, or even overheating. To troubleshoot, you can try checking the power adapter, charging cable, and charging port for damage or dirt. You can also try a different power outlet and consider a soft restart of the laptop. If the problem persists, it might be a more serious issue requiring professional repair.

    Here's a more detailed breakdown of potential causes and troubleshooting steps:
    1. Check the Power Adapter and Cable:
    Faulty Adapter:
    A failing power adapter might not provide consistent power. Try using a different compatible adapter if available.
    Damaged Cable:
    Inspect the charging cable for any signs of damage, such as fraying or exposed wires.
    Loose Connection:
    Ensure the adapter is securely plugged into both the laptop and the wall outlet. Wiggling the connector might reveal a loose connection.

    2. Examine the Charging Port:
    Dirt or Debris:
    Check the charging port on the laptop for any dust or debris that might be interfering with the connection. You can gently clean it with a soft brush or compressed air.
    Bent Pins:
    Examine the pins inside the charging port for any signs of damage or bending.
    Loose Port:
    In some cases, the charging port itself might be loose or damaged, requiring professional repair.

    3. Battery Issues:
    Battery Health:
    If the battery is old or failing, it might not charge properly, leading to intermittent connection issues. You can check the battery health in the Acer Care Center or through Windows Power Options.
    Reset Battery:
    If possible, try resetting the battery by removing it (if it's removable) or using the reset pinhole (if available) on the laptop.
    4. Overheating:
    Overheating can cause the laptop to reduce power draw, potentially causing the charger to disconnect. Ensure proper ventilation and consider cleaning the fans and heatsink.
    Undervolting: In some cases, Undervolting the CPU or GPU can help reduce heat and improve stability.

    5. Software and Drivers:
    Driver Issues: Outdated or corrupted drivers can sometimes cause charging problems. Check for updated power management drivers or try reinstalling them.
    Power Options: Ensure the power plan settings in Windows are configured correctly and haven't been inadvertently changed.
    6. Other Potential Issues:-
    Software Conflicts: In rare cases, certain software might interfere with the charging process. Try a clean boot to isolate potential conflicts.
    Faulty Motherboard: In some instances, the issue might be related to a faulty motherboard or charging circuit, requiring professional diagnosis and repair.

    Troubleshooting Steps to Try:
    Check the charger and cable: Test with a different compatible charger and cable.
    Clean the charging port: Remove any dust or debris from the port.
    Reset the battery: If possible, remove and reinstall the battery or use the reset pinhole.
    Check for overheating: Ensure proper ventilation and clean the fans.
    Update drivers: Check for updated power management drivers.
    Test in a different power outlet: Try a different wall socket.
    Try a clean boot: To isolate software conflicts.

    -----------------------------------------

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.