The camera on my new ACER SWiFT go 16 bought 30April 2025 cannot read the QR code, can I return it t

SadieSadie
SadieSadie Member Posts: 1 Newbie

I have just found out my brand new ACER SWIFT 16 go , the camera cannot read QR codes, Neither directely or with an App, The camera is set up corretely, nothing about setup for QR code reader so one assumes it is intergrated.

Clearly this is NOT the case as the camera does not have a high enough resolution(grainy picture) to read a QR code. NO valid help was given from ACER UK, and ACER ZURICH who were downright rude and tried to pass the book about an exchange.

I would appreciate knowing if there is a special setup for the camera and QR code reading or whether I have a valid reason to return the laptop as having a deficient camera. Note nothing in the specs says anything about the camera's bar code or QR code reading function.

Thanks

Sadie