Rekordbox won’t launch on Acer SF14-11-X6YU laptop - Error 0xc0000142

Evie_johns07
Evie_johns07 Member Posts: 2 New User
edited June 21 in Swift and Spin Series

I have recently bought an Acer SF14-11-X6YU laptop for my son so he can use Rekordbox to DJ. I was recommended this laptop, but Rekordbox will not work. I keep getting an error “The application was unable to start correctly (0xc0000142). Click OK to close the application.

Can somebody please help me because I have tried everything.

Thank you

Evie

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,486 Trailblazer

    Install Visual C++ Redistributables: Rekordbox relies on Microsoft Visual C++ libraries. Download and install the latest Visual C++ Redistributables. Latest supported Visual C++ Redistributable downloads | Microsoft Learn

    Run as Administrator: Right-click the Rekordbox installer or shortcut and select Run as administrator. This can bypass permission issues.

    Disable Background Apps: Some background services or antivirus software might interfere. Try installing after a clean boot or temporarily disabling third-party antivirus.

    Reinstall Rekordbox from this site: rekordbox|DJ software for professional DJs

  • Evie_johns07
    Evie_johns07 Member Posts: 2 New User

    Thank you for your reply. I tried all of the above and it is still not working. I am getting so frustrated 😩

  • Axxo
    Axxo Member, Ally Posts: 2,000

    The Rekordbox error 0xc0000142 on your Acer SF14 indicates that the application is unable to start correctly, often due to a problem with the application's initialization. This can stem from corrupted system files, compatibility issues, or interference from other software. To address this, consider power cycling your device, running system file checks, ensuring Rekordbox is compatible with your system, and potentially reinstalling the software.

    Here's a more detailed breakdown of potential solutions:
    1. Power Cycling:
    Shut down your computer completely, Wait a few minutes, and Restart your computer.
    2. System File Check:
    Open Command Prompt as administrator.
    Run the command sfc /scannow.
    This command will scan and attempt to repair corrupted system files.
    3. Compatibility Mode:
    Right-click on the Rekordbox executable file.
    Go to Properties > Compatibility.
    Check the box "Run this program in compatibility mode for:" and select a previous version of Windows.
    Also, check the box "Run this program as an administrator".
    4. Reinstall Rekordbox:
    Uninstall Rekordbox from your computer.
    Download the latest version of Rekordbox from the official Pioneer DJ website.
    Install Rekordbox.
    5. Update Drivers:
    Outdated or incompatible drivers can cause this error.
    Ensure your graphics card and other relevant drivers are up to date.
    6. Check for Windows Updates:
    Make sure your Windows operating system is up to date.
    Install any available cumulative updates.
    7. Investigate Interference:
    Security software or other applications might be interfering with Rekordbox.
    Temporarily disable your antivirus or firewall to see if it resolves the issue.
    -----------------------------------------

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