PH16-71-948L Predator Sense Stopped Working - Reinstall doesn't work.

MrGClips
MrGClips Member Posts: 1 New User
edited June 16 in Predator Laptops

MODEL: ACER Predator Helios 16 (PH16-71-948L) Gaming Laptop
PREDATOR SENSE: PredatorSense_5.0.1341 - Last available version

  • After the last large Windows-11 update, my keyboard lighting and the entire Predator Sense app stopped working. Tried to delete/remove, re-install, restart, etc. - NOTHING WORKS!
  • Only the initial "raining keyboard lighting FX" are on in blue color (randomly lighting up the keys), which after full restart used to turn into my preset lighting option, but now it just stays on. Backlight also off! :(
  • Also tried: Services - Acer Lighting Service - Properties - Recovery - then set to Restart the Service on all 3 dropdown menu options, then Restart computer, but nothing! :(

If anyone has a solution, please let me know!

[Edited the thread to add model name to the title]

Answers