Swift SF315-51-Cannot connect to one specific wifi point

TheseThings
TheseThings Member Posts: 2 New User
edited 8:21AM in Swift and Spin Series

My Swift 3 will no longer connect to my home wifi:

  • My router does not appear on the wifi list, but I can see neighbors' routers from the same ISP.
  • Laptop will connect to my phone hotspot.
  • All of the other devices in my house will connect to the home wifi with no problems.
  • I have contacted my ISP support and they could not detect any router problems.
  • Acer's website does not show any wifi drivers that I can install for this machine.

What now? Specific model is Swift SF315-51.

[Edited the topic title to include model number and the topic issue.]

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,226 Trailblazer

    Start from scratch and add a new network in Windows Network and internet settings:

    Add new network.jpg
  • TheseThings
    TheseThings Member Posts: 2 New User

    That network is still not showing up as an option in my wifi list.

  • Puraw
    Puraw ACE, Member Posts: 17,226 Trailblazer

    Check you router how many devices can access, you may have limited access to 1. Run the Windows Network troubleshooter

    Network troubleshooter.jpg

    :

  • StevenGen
    StevenGen ACE Posts: 14,452 Trailblazer
    edited June 12

    Your Swift SF315-51 is an 8 year old laptop and it could have either a driver or a faulty Intel AC7265 WLAN card, try and do a Wi-Fi driver refresh first and see if the card reinstates, as the main wireless faults with detection issues, are either from a corrupted driver or the card is faulty, and a refresh of the driver should reinstate the driver and make the card work.

    WI-FI Driver Refresh >Go to Device Manager > Network adapters > select AC7265 card > right click the card Properties > Driver > Update Driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer > and then pick the last and most recent dated Wi-Fi driver that is in that list, and reinstall that driver, as afterwards your Wi-Fi should work.

    If the refresh doesn't work then reinstall the latest Intel driver for your card, so go to this link to download the last Win-10/11 Intel AC7265 which is this driver: WiFi-23.40.0-Driver64-Win10-Win11 and install this driver and see if the card works afterwards. If all the above doesn't work, then its the WLAB card that is faulty and needs replacing with the one below which is available on eBay. Good luck and hope this solves your wireless issues.

    Acer fitted Wi-Fi/BT card for Swift SF315-51

    image.png

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  • Axxo
    Axxo Member, Ally Posts: 1,926

    If your app in Swift 3 is unable to connect to a specific Wi-Fi network, it's likely due to a few reasons, including potential issues with the router, the app's permissions, or a problem with the WiFi connection itself.
    Troubleshooting Steps:-

    1. Check Router Issues:
    Restart the router: A simple router restart can resolve temporary network glitches.
    Check Router Settings: Ensure the router's security settings (WPA/WPA2) are correctly configured and the password is accurate.
    Mac Address Filtering: Confirm that MAC address filtering is not enabled on the router and blocking your device.
    Channel Interference: If the router is on a congested channel, try changing it to a less crowded one.
    2. App Permissions and Configuration:
    Check Privacy Settings: Ensure your app has permission to access Wi-Fi networks in the app's settings.
    Network Configuration Manager: Utilize NEHotspotConfigurationManager to configure Wi-Fi networks programmatically if needed.
    Connection Profiles: Explore the possibility of using Connection Profiles (XML documents) to manage Wi-Fi settings, especially if the app needs to connect to specific networks.
    3. Device Issues:
    Reset Network Settings: If the app's issues persist, try resetting network settings on the device.
    Update iOS: Ensure the iOS version is up-to-date, as updates may include bug fixes.
    Device-Specific Problems: Consider that the specific iPhone or iPad might have a unique issue.
    4. Debugging App Code:
    Error Handling: Implement robust error handling in your app's code to understand why the connection is failing.
    Log Connection Attempts: Log the connection attempts and errors to help identify the problem.
    Check for NetworkReachabilityManager or Reachability: If you're using libraries for network monitoring, ensure they are correctly configured and working.
    5. Additional Notes:
    Specific Router Issues: Some routers might have specific issues that can cause connectivity problems.
    5 GHz vs. 2.4 GHz: Check if the Wi-Fi network is using 5 GHz and if your device supports it.
    By systematically checking these areas, you can pinpoint the cause of the connection issue and resolve it.
    -----------------------------------------
    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.