SwiftGO SFG16-72 CoreUltra-9 Seems like a Faulty BIOS

kannetkeifer
kannetkeifer Member Posts: 1 New User
edited 12:37AM in Swift and Spin Series

i recently bought SwiftGO SFG16-72 CoreUltra-9

  1. USB-C still powered on after shutdown i already tried updating BIOS still does not solve the issue.
  2. Intel Virtualization is turned on in bios yet unable to run applications that needed virtualization ( for example VirtualBox and Nox android emulator )
  3. keybord backlight keep turning off by itself after set amount of idle time.

this really effecting my progress of switching my work PC now i end up using two PC instead.

so i should wait until new BIOS release with all those fixes or is my acer defective ?

this is really stupid of me i should have buy Lenovo instead.

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,110 Trailblazer
    edited 3:36AM

    Hi the Keyboard time-out can be disabled in BIOS (see picture, red box).
    USB power management can be disabled in Device Manager (tick the box, see picture).
    Check in Windows Services that HV Host Service is running and if not do this:
    Open PowerShell as administrator and run: powershell as Administrator
    Get-WindowsFeature -Name Hyper-V
    If it's not installed, enable it using: powershell
    Enable-WindowsOptionalFeature -Online -
    Open Hyper-V Manager (Win + S, search for Hyper-V Manager).
    Ensure virtual machines are running properly.

    BIOS.jpeg USB Power off.jpg
  • StevenGen
    StevenGen ACE Posts: 14,402 Trailblazer

    With your Swift GO SFG16-72 make sure that you have the last bios version 1.18 installed and all the Wn-11 24H2 and its updates to its last OS build: 26100.4202 installed, as doing all that will ensure that your Swift laptop performs to its best performance. Good luck and hope this helps you out.

    Answers to your questions:

    • USB-C power is set to work after the laptop sleep or is turned off, its useful for charging purposes, so why do you want to turn it off?
    • With the VTX and VTD settings, you need to have both of these settings enabled in bios, so that the Oracle Virtual Box is to work, as no matter what bios version is installed these settings should work with virtualisation.
    • The keyboard backlight is preset from Acer and can't be reset to a different timing.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍