If I sound impatient, frustrated, or overall angry, it's because I am.
I've had my Acer Predator Triton 500 for about four years now. It's a beautiful machine, runs like a dream.
Or it did, until two (three now) days ago.
First, it was a minor hiccup: My 'w' key was only working intermittently. I can work with that, since the games I'm currently playing don't heavily involve the W keys. I was planning on some 2077 soon, though, so it'll eventually be a big problem.
Then, my '2' key stopped completely. It's not cutting in and out like my W key, it stopped 100 percent. This is bad, a it's... An important key, shall we say.
Found out earlier my PredatorSense key has also stopped working.
Any attempt to contact acer support or consult the manual has been a bust as any attempt to enter my SN or SNID is returned as "unrecognized" (even with acer's autodetect tool). (If the underside is to be believed, it's from China- Taiwan- but it's all in English, so unsure of what to do on that front.) I use this laptop for everything, so help would be more than appreciated.
From what I read, issues like these are common, but I can't find any one solution that pertains to my laptop short of taking it to a computer shop.
I've popped the 2 and W keys- no change (and no additional potential damage, for the record). I've cleaned the keys to no avail. The keyboard has been re-installed (I've heard uninstalling and reinstalling the keyboard works but uninstalling it with no ability to use it or reinstall prompted this; as said before though, this part has been resolved.)
In short, I need help.
[Edited the thread to add model name and issue detail to the title]
