BSOD After Windows Update – Tried Everything, Still Not Fixed

Hi everyone

After a recent Windows update, my laptop started showing Blue Screen of Death (BSOD) errors randomly. I’ve tried several things to fix it:

Fully reset the laptop and reinstalled Windows — BSOD still happens.
Tested RAM and SSD — no errors found.
Cleaned the inside to fix any heat issues — worked for a few hours, then BSOD came back.

Nothing seems to work. Drivers seem up to date, and I haven changed my laptop RAM from 8gb to 16gb around 10 month ago. Is there anything else I should check? Could it be a driver issue from the update? Should I try rolling back to a previous Windows version?

Any help is appreciated!

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Puraw

https://community.acer.com/en/discussion/725449/bsod-after-windows-update-tried-everything-still-not-fixed

What is your full Predator laptop model and what version of Widows are you running?

thomaspuc

I have the same issue using a PHN16-72 and by checking the logs I am almost sure this is something related to the processor as the BSOD occours while ide too and rarely gamming.. meaning a HW issue.
I attached the event

log+ dump files here

If BSOD persists after Windows updates and various troubleshooting attempts, the issue might be more complex, potentially involving hardware or a persistent software conflict. Here's a breakdown of further steps to consider:

Hardware Check:
Memory (RAM): Run the Windows Memory Diagnostic tool to check for faulty RAM.
Storage (HDD/SSD): Use the Check Disk tool to scan for errors on your storage device.
Other Hardware: If possible, try booting with a different PSU, graphics card, or other components (if you have spares) to see if the issue is isolated to one component.
Overheating: Ensure your computer's cooling system (fans, heatsinks) are working properly and that the system isn't overheating.
Advanced Troubleshooting:
Check for stop codes:
The BSOD will usually display a stop code. Search online for the specific stop code to understand the potential cause and find relevant solutions.
Driver Rollback/Uninstall:
If a specific driver seems to be causing problems, try rolling back or uninstalling the driver and seeing if the BSOD is resolved.
System Restore:
If the issue appeared after a recent Windows update, try restoring to a previous restore point before the update.
Boot Repair:
Use the Startup Repair tool in Windows Recovery Environment to try and automatically fix boot issues.
Clean Boot:
Perform a clean boot to troubleshoot software conflicts by disabling non-essential services and startup programs.
Final Steps:
Reinstall Windows:
If all else fails, reinstalling Windows might be the only option. Ensure you have a backup of important data before reinstalling.
Consult a Professional:
If you're unable to resolve the issue yourself, consider seeking professional help from a computer technician.

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thomaspuc

Thanks for the reply Axxo,

after some tries and catches I figure out that my bSODs are really realeated to high cpu temp.

playing rocket league in performance mode

Just watching a youtube video the temp spikes to 90+

The fans are clean and the laptop is not hot (keyboard or airflow) at all which makes me think about the "thermal paste" which is not used in this model, right?
Predator Helios Neo 16-inch i9-14900HX/32GB/1TB SSD/RTX4070

is it possible to replace the entire thermal system?

Axxo

Yes, it is possible to replace the entire thermal system in a Predator laptop, including the thermal paste and pads, and potentially the entire cooling module. This is often done to improve cooling performance or when components need replacement due to failure.

Detailed Explanation:-
Thermal Paste and Pads:
Predator laptops, like many high-end gaming laptops, often use liquid metal thermal paste on the CPU and high-performance thermal pads on other components like VRMs and VRAM. These can be replaced with new thermal paste (like Thermal Grizzly Conductonaut Extreme for CPU and Kryonaut Extreme for GPU) and pads (like Thermal Grizzly Minus Pad Extreme) for improved cooling.
Cooling Module:
The entire cooling module, which includes the heatsink, heat pipes, and fans, can also be replaced if it is damaged or if you want to upgrade to a more efficient one.
Why Replace?
Replacing the thermal system can improve cooling, leading to lower temperatures, potentially boosting performance, and preventing overheating issues.
Precautions:
When replacing thermal paste or pads, it's crucial to take precautions. Ensure the laptop is powered off and unplugged, use an anti-static wrist strap, and avoid touching other components.
Professional Help:
If you are uncomfortable with these procedures, it's recommended to seek help from a qualified technician or an authorized Acer service center.
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