Why does my laptop Acer Nitro V15-51 keep 'Black Screen'ing?

Nightr3ign
Nightr3ign Member Posts: 8 New User
edited June 3 in Nitro Gaming

Everytime I play a game, I come across an issue where (eventually) the screen goes black and a 'pop' sound happens. There's no audio, no visuals, nothing I press works. The laptop is still powered on, but it's just black and unresponsive. I've seen a ton of Acer technicians recommend just updating the drivers, but it never solves the issue. I heard it was a problem with the BIOS, but I've got no clue how to fix it. Any tips, or should I send it in for it to get fixed since I have Warranty?

The laptop is an Acer Nitro V15-51

[Edited the thread to add model name to the title]

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