special keys ( brightness, volume ) malfunction in A325-42 ( Aspire 3 Ryzen 3 )

gj747
gj747 Member Posts: 1 New User

in keyboard brightness increase special key is F3 and reduce key F2 but when i press brightness up ( F3 ) with fn key its reducing brightness and i press next key ( F4 ) with fn then its increase brightness and this phenomena happen with all special keys ( volume up,down, mute). its looks like all keys working with fn key shift right side by one key. i tried resetting windows but problem still persist. please help me

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