Hello,
I have an Acer Nitro V 15 laptop, but I cannot use it because I don’t know the password to log into Windows.
The password was likely set by the previous owner or during setup, and I currently don’t have access to the system.
In addition, I’m unable to enter the BIOS settings, as the laptop asks for a BIOS password on startup.
As a result, I cannot boot from a USB drive, reinstall Windows, or change any settings.
I kindly ask for assistance in resetting the password or restoring access to the device. I can provide proof of ownership, including:
Serial number of the laptop
Photos of the device and lock screen
Purchase documents, if required
Thank you in advance for your help.
[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]