AN517-54 Nitro Sense starts but not working

Misiocyt
Misiocyt Member Posts: 9

Tinkerer

edited May 29 in Nitro Gaming

Hi, as usual - I may say - nitro sense stopped working. Program starts, shows banner "nitro sense" and thats it. I had the same problems couple times but right now every solutions i've read not working. All three steps from acer community doesn't work (https://community.acer.com/pl/kb/articles/17598-co-zrobic-jeśli-oprogramowanie-nitrosense-nie-uruchamia-sie) .

My laptop:

Numer modelu: AN517-54 Numer części: NH.QF7EP.001

System: windows 11 pro 23H2

Do you have any other solution? I miss keyboard background lights and fan control.

Thanks

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 14,288 Trailblazer

    First update your Nitro 517-54 bios to version 1.20 (if you haven't done this) then update Win-11 to version 24H2 updater (do not do a clean install as it will delete your personal files) then do all the windows updates to the last OS build: 26100.4202.

    Afterwards, uninstall the current Nitro Sense version that you on your laptop that is listed in Control Panel, then reinstall the AN517-54 last PS version 3.01.3046_20220617, as after doing all this NS should work and read all settings from your laptop. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍