acer swift3 freezing while charging

Suriya105
Suriya105 Member Posts: 1 New User

Hi,

My acer swift 3 laptop is freezing while charging i can't work with my laptop its takes longtime to performance, ma i know the reason for that please

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,855 Trailblazer

    Hi, use the barrel plug power adapter that came with the laptop and not a USB-C charger. Update BIOS.

  • camila89
    camila89 Member Posts: 41 Enthusiast WiFi Icon

    Here are a few things that you can try:

    1. Check if your laptop is overheating when charging. Laptops experience strain, so their temperature increases slightly.
    2. Use a different cable and adapter.
    3. Close the apps running in the background that you don’t need. These applications put a lot of burden on your CPU.
  • billsey
    billsey ACE Posts: 36,168 Trailblazer

    There have been a lot of Swift 3 models over the years. To give you an answer that reflects your actual system we need to know the full model number. Your full model number is usually on the same sticker as your serial number, it should look something like SF3xx-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.