My Swift go 14 suddenly turns off and not turning on? How can i solve this problem

Bhaskar12
Bhaskar12 Member Posts: 1 New User
edited May 26 in Swift and Spin Series

My laptop acer swift go 14 is suddenly turn of when I am using and after that i am trying to turn it on and its like slightly on and turn off How can i solve this problem and back to turn on it.

[Edited the thread to add model number to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,836 Trailblazer

    Hi, there is a small pinhole in the back of your laptop (with a battery sign), stick a pin in that hole till you feel it click (micro switch), keep pressing the pin for a few seconds. This will reset the battery.

  • camila89
    camila89 Member Posts: 41 Enthusiast WiFi Icon

    Here are a few solutions:

    1. Disconnect the battery from your computer temporarily and then reconnect it.
    2. Adjust your sleep mode settings to avoid automatic sleep or hibernation mode.
    3. Prevent Your Laptop from Overheating by avoiding excessive use and closing all the background applications.
  • billsey
    billsey ACE Posts: 36,168 Trailblazer

    It sounds as if the battery is too low to run the system. What do the status lights show? It always helps if you provide the actual model number, since there have been a bunch of different ones. Your full model number is usually on the same sticker as your serial number, it should look something like SFG14-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • RadovanRakovicky
    RadovanRakovicky Member Posts: 25 Enthusiast WiFi Icon

    Yep, this looks like bad battery issue