Can't redownload Predator sense on PH18-71, Serial Number and SNID not found error

Redstorm8373
Redstorm8373 Member Posts: 1 New User
edited 8:51AM in Predator Laptops

I am trying to redownload predator sense onto my laptop, but apparently I need my Serial Number/SNID to do so. When I enter them manually, I get the error that "Serial Number Not Found" or "SNID Not Found." I've also tried downloading the serial number detector software and copying/pasting directly from there, and got the same error.

How do I fix this?

Please do not give me the copy/pasted "this is what a serial number/SNID is" generic reply. I know what they are. That is not a helpful reply.

Answers

  • Diya1811
    Diya1811 Ally Posts: 682
    edited 8:52AM

    @Redstorm8373

    Ensure you're entering the exact serial number from the bottom of your laptop or inside Acer's BIOS settings. You can also try switching browsers, such as Chrome, Edge, or Firefox, which may help resolve the issue. Instead of using the SNID, go to Acer's Predator Support page and manually search for your laptop model.

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