Why is my fingerprint sensor (FPC Sensor Controller, ID 10a5:e340) not working on Zorin OS in Swift

amantwri
amantwri Member Posts: 1 Newbie
edited 7:34AM in Swift and Spin Series

I have an Acer Swift laptop running Zorin OS, and it includes a built-in fingerprint sensor listed as “FPC Sensor Controller” with the USB ID 10a5:e340. When I try to enroll my fingerprint using the terminal command 

fprintd-enroll

, I receive the error: “Impossible to enroll: No devices available.” I have already installed 

libfprint

 and related packages, but the system still does not recognize the sensor. I checked the device compatibility list for libfprint, but I’m not sure if my sensor is supported or if there are any workarounds. Is there a way to get this fingerprint sensor working on Zorin OS, or do I need to use an external fingerprint reader? Any advice or solutions would be appreciated.

[Edited the thread to add issue detail]

Answers