AN515-57-computer was running horribly and games kept on crashes. Fans stop working

mark_vallins
mark_vallins Member Posts: 2 New User
edited May 15 in Nitro Gaming

I use this computer constantly and just today the computer was running horribly and games kept on crashes. by default, I updated my GPU driver but did not work. I opened nitro sense to see that the CPU fan was not working

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[Edited the thread to add model name and issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 18,663 Trailblazer

    Hi, this 2021 laptop may have a busted CPU fan, easy and cheap to replace, you can check the fan motor resistivity with a multimeter when you unplug the fan cable, if measured infinite that does not change when you turn the fan blade with your finger you need to replace it: LAPTOP CPU FAN FOR ACER Nitro 5 AN517-41 AN517-52 AN515-44 AN515-45 AN515-55 PH315-53 AN515-56 AN515-57 CPU COOLING FAN - AliExpress 7

  • mark_vallins
    mark_vallins Member Posts: 2 New User

    @Puraw I am currently busy and unable to access the computer right now i will respond later to test that and will tell you the result

  • Axxo
    Axxo Member, Ally Posts: 2,271

    If your Acer Nitro 5 is crashing while gaming and the fans are stopping, it's likely due to overheating or a hardware issue. Here's a breakdown of potential causes and solutions:

    1. Overheating:
      Check the fans:
      Make sure the fans are actually turning on and spinning. If they're not, or if they're spinning abnormally, you might need to clean them or have them repaired.
      Monitor temperatures:
      Use NitroSense or another monitoring tool to check the CPU and GPU temperatures while gaming. If temperatures are consistently high (above 80-90°C), the laptop may be shutting down to prevent damage.
      Repaste:
      If temperatures are high, you might need to replace the thermal paste on the CPU and/or GPU.
      Cooling pad:
      Use a cooling pad to help dissipate heat.
    2. Hardware Issues:
      Failing GPU: A failing GPU can cause crashes and instability.
      Loose connections: Check the power adapter connection and other connections.
      Driver problems: Outdated or corrupt drivers can also cause issues.
    3. Software Issues:
      Background applications: Close unnecessary background applications that might be consuming resources.
      Game files: Corrupt game files can cause crashes.
      Windows updates: Ensure you have the latest Windows updates installed.
      BIOS updates: Check for BIOS updates for your Nitro 5.
      Troubleshooting Steps:
      Clean the fans: Use compressed air to blow out dust from the vents and fans.
      Update drivers: Update your graphics drivers and other drivers from the manufacturer's website.
      Check for BIOS updates: Check the Acer website for BIOS updates for your specific model.
      Check temperatures: Monitor the CPU and GPU temperatures while gaming to see if they're consistently high.
      Repaste: If temperatures are high, consider repasting the CPU and/or GPU with thermal paste from a reputable source.
      Check power adapter: Ensure the power adapter is connected securely.
      Check for corrupt files: Run a system file check to check for corrupted system files.
      Factory reset: If all else fails, you can try a factory reset.
      Contact Acer support: If you're still having issues, contact Acer support for help.
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